Returns Policy

Returns

Please return within 30 days of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original

condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 40 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If you are approved, then your refund will be processed, and a credit note will be sent to you, (alternatively we can send a cheque) within a certain amount of days.

Late or missing refund: It may take some time before your refund is posted, however if you have not heard from us within 10 days of returning your item, please contact us at books@bahai.ie.

Exchanges

If you need to exchange an item, send us an email at books@bahai.ie and send your item to: 24 Burlington Road, Dublin 4 Dublin Dublin Ireland 4.

Shipping

To return your product, you should mail your product to: Irish Bahá;í Book Shop, 24 Burlington Road, Dublin 4, Ireland.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any questions not answered here, please email books@bahai.ie